Privacy Policy

1. Introduction

At Water Heater Installation Pro (accessible from waterheaterinstallationpro.com), we are committed to respecting your privacy and protecting any personally identifiable information you provide to us when scheduling services, requesting estimates, or contacting our support staff.

2. Information We Collect

We only collect personal information that you voluntarily submit to us. This may include:

• Your full name and physical service address for appointment routing
• Telephone number and email address for appointment confirmation and quote delivery
• Specifics regarding your current plumbing system, fuel source (gas or electric), and service requirements

3. How We Use Your Information

The information collected from you is used strictly to:

• Deploy our field plumbing specialists to your location for appliance evaluations and replacement work
• Provide written, transparent flat-rate estimates and technical capacity sizing
• Process equipment manufacturer warranty registrations and local municipal building permits
• Communicate real-time arrival windows and emergency updates

4. Zero Third-Party Sale or Unauthorized Sharing

We do not sell, rent, lease, or trade your personal information to third-party marketing companies, advertisers, or data brokers. Your contact details are shared only with our direct service crew and certified technicians required to execute your water heater installation.

5. Security and Retention

We employ industry-standard administrative, physical, and electronic security safeguards to protect your personal details against unauthorized access, disclosure, or misuse. Data is retained only as long as necessary to complete your service, fulfill warranty obligations, and comply with legal records retention statutes.

6. Contact Us

If you have questions regarding this Privacy Policy or wish to modify any information previously submitted, please call our toll-free customer support team 24/7 at 877-818-0279 or visit our contact page.